Meet the team that manages your property
Blog Article
Meet the team that manages your property
18 Feb 2026
In the property rental industry, sustainable results are never the work of one individual. They are the outcome of structure, coordination, and teamwork. Marketing, revenue management, operations, housekeeping, logistics, owner relations, and guest communication must operate as one integrated system. When these elements function in alignment, a property is not simply rented — it is professionally managed as a long-term investment.
Our organization is built on this principle. Each department has a clearly defined purpose, and every team member holds responsibility within a structured operational framework. The strength of the company lies not only in expertise, but in integration.
Vision, Strategy & Market Positioning
Every successful portfolio begins with strategic direction. A property must be carefully positioned within its market, supported by professional presentation, data-driven pricing, and long-term growth planning. Branding, photography, marketing strategy, and portfolio expansion are not isolated activities — they form the foundation of scalability and stability.
Mario – Founder & CEO
As Founder and CEO, Mario leads the company’s strategic development, marketing direction, and portfolio growth. He oversees new partnerships, negotiates cooperation terms, and defines the operational standards that guide the organization.
With more than 23 years of entrepreneurial experience in Sweden, where he ran an advertising agency and developed numerous brands, he brings a combination of creative vision and strategic thinking. His background in brand building and structured business growth shapes the company’s professional framework today.
Operational Structure & Process Management
Strategy must be supported by disciplined execution. Daily operations in property management involve constant coordination — reservations, pricing updates, on-site teams, owner communication, and administrative processes must move seamlessly.
Piotr – Head of Operations
Piotr oversees daily operational management and ensures efficient communication between departments. He coordinates office workflows, supervises collaboration with field teams, and supports administrative processes for property owners. His role is to maintain operational consistency, timeliness, and adherence to defined standards across the organization.
Housekeeping Excellence & Quality Control
Operational quality is the cornerstone of reputation. Guest satisfaction is built on consistency, attention to detail, and rigorous preparation standards. A well-marketed property cannot sustain its position without reliable execution on-site.
Izabela – Co-Owner & HR
As Co-Owner and Head of Housekeeping, Izabela leads one of the most operationally critical departments within the organization. She oversees recruitment, team coordination, quality control, and the implementation of structured preparation standards across all managed properties. Her focus on repeatable processes and operational precision ensures consistent service quality regardless of occupancy levels or seasonality.
In addition to her role within the company, Izabela also serves as CEO of a service-based company in Sweden, where she manages and oversees the work of several dozen employees. Her experience in leading large operational teams within an international environment.
Owner Relations & Administrative Clarity
Professional property management goes beyond daily operations. It requires transparency, structure, and a clear administrative framework. For property owners, confidence in the process is as important as financial performance. Owner relations are built on consistent communication, organized documentation, and clearly defined procedures.
Caty – Client Account Manager
She manages owner communication, supports clients in administrative procedures and property handovers, and coordinates interactions with local authorities and community boards. With over 23 years of experience handling formalities on Costa Blanca, she brings deep local knowledge and procedural expertise. She is also a Spanish language translator, which further strengthens communication accuracy and administrative clarity.
Guest Experience & Stay Coordination
Every reservation represents a carefully managed journey. From pre-arrival communication to on-site support, consistency and responsiveness directly influence guest perception and long-term positioning.
Claudia – Guest Experience Coordinator
Claudia oversees guest communication and stay coordination, ensuring that each stage of the reservation process runs smoothly and in line with our service standards. She supports booking logistics, manages day-to-day operational matters, and responds to guest needs.
Claudia is currently a law student at the University of Alicante, which further strengthens her analytical approach, attention to detail, and understanding of procedural clarity in communication and documentation.
Monday to Friday from 9:00 to 17:00
If you would like to visit us in person, we kindly ask that you schedule an appointment in advance to ensure availability and dedicated time for your meeting.
Behind the desk
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